All of the current and future Arkdom products are aligned with our vision of
becoming a global, service-based software company. This vision is
supported by three important concepts that underpin our Arkdom products:
Componentware, Behind-the-scenes, and Software
as a Managed Service.
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Componentware - Contrary to selling a single, monolithic,
and all-encompassing program, we sell niche software components
that address specific needs, which can be plugged in to an overall
product/solution. Also, our programs themselves are designed
in modular components.
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Behind-the-scenes - A PC is composed of many hardware components, namely CPU, memory, and hard
disk. PC manufacturers such as Dell buy these components from 3rd party vendors, integrate,
package with their own brand, and then sell to their customers. Therefore, a consumer buying a
PC from Dell would be aware of Dell's brand only and not the 3rd party vendors'.
Another example is W.W. Grainger. Grainger (www.grainger.com), a Fortune 500 company with
2001 sales of $4.8 billion, is the leading North American industrial distributor of components
used by businesses to maintain, repair, and operate their facilities. Similar to the PC example,
the Grainger's customers private-label its components with their products.
We call the way the 3rd party vendors in the PC example and Grainger do their businesses a
behind-the-scenes model, in which we sell our software components exclusively to business
entities and allow them to private-label.
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Software as a managed Service - We sell software as
a managed service through ArkdomSM available at www.arkdom.com.
Customers use our products on demand and pay a regular subscription
fee as opposed to a one-time license fee when they use the products.
Bundled with each product is a value-added technical and business
services. For example, we provide on-going, customized data
updates to the customers who have subscribed to Arkdom PLUS
product.
We are continually thinking and working to develop innovative, service-based software components
that bring tangible and intangible business values to our customers.
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